Healthcare and pharma · Pharmaceuticals · Poland
For Piktorex, Coblit maintains and develops OpfarmSoftNova, a system for pharmacists — with no downtime and new modules, incl. KOOL product recommendations.
About the project
We provided a cooperation model combining maintenance (SLA), product development, optimisation and continuous improvement.
“Our cooperation with Coblit covered both the development of pharmaceutical systems and the creation of solutions that support patients. We particularly appreciate their ability to combine stable system maintenance with the development of new features and modules. This allowed us to develop our products without the risk of downtime or operational problems. The team understands the specifics of the medical and pharmaceutical sector very well. We recommend Coblit as a long-term technology partner.”
Translated from Polish
Project journey
A system used in pharmacists' daily work had to run reliably and keep evolving at the same time — and the lack of a single model combining maintenance and development limited its potential.
Every day without a solution meant more manual work, slower service and missed opportunities.
We provided a cooperation model combining maintenance (SLA), product development, optimisation and continuous improvement.
After the rollout, the client had a working solution that took over work previously done by hand.
Key value
The system is no longer passive — it actively supports the user.
Who it’s for
We see similar challenges in many companies. If you recognise yourself in this list, this project shows what we can do for you too.
Pharmaceutical companies and pharmacies
Medical software vendors
Hospitals and clinic networks
Companies with systems that require a 24/7 SLA
Products that need to evolve, not just run
Companies taking over a system from another vendorWhy it works
A single cooperation model combines the SLA with product development, so the system runs reliably and gains new features.
Monitoring and incident handling protect pharmacists from downtime while serving patients.
Optimisation and eliminating the root causes of bugs speed up users' daily work.
The KOOL module recommends products based on the patient's choices and supports the pharmacist's decisions in real time.
Close cooperation with the client's team and pharmacists ensures that new features meet their needs.
How we ran the project
This is how we worked together on the Piktorex project: from understanding the processes, through wireframes and architecture, to rollout and further development.
We work closely with the client's team and pharmacists to understand how the system supports day-to-day patient service and what slows it down.
Development aligned with how users actually work, not with guesswork.
We monitor the system, handle bugs and incidents, and respond quickly to problems.
A system pharmacists can rely on — without downtime.
We continuously improve speed and stability by eliminating the root causes of bugs.
Faster work for users and less frustration.
We design the UX/UI and deliver new features — including the KOOL module, which recommends products and supports the pharmacist's decisions in real time.
A system that delivers more value every month, rather than one that just “works”.
JavaHow we work with every client Technologies we build with
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Book a short callCompleted projects
Coblit moved and localised the Pictocare pharmacy platform for the Greek market — with infrastructure, translation, feature adaptation and SLA maintenance.
See the projectCoblit's app for Piktorex sends medication reminders, shows instructions as pictograms and adds medicines by scanning a code — so patients stick to therapy.
See the project
