AI Medical Receptionist

Patients book appointments at any time — without waiting for reception

AI Medical Receptionist by Coblit is an AI agent for clinics, medical centres and practices that registers patients by phone, website chat and WhatsApp. It collects patient details, runs a preliminary interview, suggests an appointment slot and books the visit in the practice’s system — 24 hours a day.

See the AI Medical Receptionist with your practice as an example See our work
AI Medical ReceptionistPhone · 24/7

  1. I’d like to book an appointment with a dermatologist, ideally next week in the morning.

  2. Good morning. The earliest morning slots with the dermatologist are Tuesday at 8:30 and Thursday at 9:15. Which suits you?

  3. Tuesday. Do I need to prepare in any way?

  4. Booked: Tuesday at 8:30. No preparation is needed. I’ll send you an SMS with a link to the consent form and a short questionnaire — you can fill it in before your visit and skip the queue at reception.

  5. Appointment in the practice system · consent form sent

Sample conversation — an illustration of how the agent works

Who it is for

  • Private clinics and medical centres
  • Dental practices
  • Rehabilitation and physiotherapy centres
  • Aesthetic medicine clinics
  • Laboratories and blood collection points
  • Veterinary practices
24/7
patient registration without involving reception
0
missed calls about bookings

Problem

What is costing you the most today

Reception can’t keep up with calls

Patients can’t get through, and every missed call is an appointment that goes to another practice.

Registration only during opening hours

In the evenings and at weekends no one books patients in, even though that’s when they most often look for appointments.

Manual data collection

Reception retypes patient details and asks the same questions, which slows things down and causes errors.

How it works

Three steps to results

  1. Talks to the patient.It answers the phone, chat or a WhatsApp message and holds a natural conversation instead of a form.
  2. Qualifies and collects details.It collects the patient’s details and runs a preliminary interview depending on the type of visit.
  3. Books the appointment.It suggests a free slot, books the visit in the practice’s system and sends a reminder.

See how we run a project from analysis to deployment

What exactly we do

  • Booking appointments and tests
  • Rescheduling and cancelling appointments
  • Preliminary pre-visit interview
  • SMS and email reminders
  • Answers about opening hours, prices and test preparation
  • Handing cases to reception with a summary

Works with your systems

  • myDr and other medical systems
  • Registration and practice management systems
  • SMS gateways
  • Doctors’ calendars
  • Telephony
  • WhatsApp
  • Website

Portfolio

We have already done this for

All projects
  • AI chatbot
  • Healthcare
  • Patient registration

Patient registration without the front desk — AI books appointments at any time of day

Coblit's medical chatbot registers patients at a clinic in Gdańsk without the front desk: it collects data, runs an initial interview and books visits.

See the project

Security

Your data stays with you

  • Can run on a private AI model — data never goes to ChatGPT, Gemini or Claude
  • Data stored in the EU, in line with GDPR
  • The agent introduces itself as AI and hands over to a human when needed (AI Act)
  • Medical data processed in an isolated environment

Cost

How much does AI Medical Receptionist cost?

We deliver projects ranging from a few thousand PLN to systems worth around PLN 1 million. The price depends on the scope, the number of integrations and the code ownership model. We quote after the analysis, broken down into stages.

  • 01You can order the analysis and mock-ups as a separate first stage — and only then decide on the build
  • 02We build in stages: first the features that deliver the biggest savings
  • 03A licence or a transfer of copyright to the code — the model and price are agreed in the contract

FAQ

Frequently asked questions

Can the AI Medical Receptionist book patients into the clinic’s system?

Yes. The agent integrates with the practice’s system and books the visit in a free slot — that’s how our deployment for a clinic in Gdańsk works.

Will the AI conduct a medical interview?

The agent runs a preliminary organisational interview tailored to the type of visit. It doesn’t diagnose — medical decisions always rest with the staff.

Is patient data secure?

Yes. The agent can run on a private AI model in an isolated environment in the EU, without passing data to public models.

Can the patient talk to a human?

Yes. At any moment the agent hands the conversation over to reception, together with a summary.

See also

Let’s talk

Let’s see what AI Medical Receptionist will change in your company

A 30-minute call with no sales pitch. We will tell you straight whether it pays off.

See the AI Medical Receptionist with your practice as an example

Get in touch

Let’s talk!

Tell us what takes up most of your team’s time or what system you want to build. We will reply within 48 hours and suggest a 30-minute call.

office@coblit.com+48 602 444 299+48 600 242 170
Book a 30-min call