AI Receptionist

Every customer gets an answer — even at 10 pm and at weekends

AI Receptionist by Coblit is an AI agent that serves your customers via website chat, WhatsApp, email and phone — voice calls use a natural voice thanks to its ElevenLabs integration. It answers questions based on your price lists and procedures, books appointments and reservations in your system, and hands cases that need a person to a member of staff with a summary. It already works in a clinic and a restaurant.

Hear how the AI Receptionist talks See our work
AI ReceptionistPhone · AI voice

  1. Hello, I’d like to book a table for four on Saturday at 7 pm.

  2. Hello! Let me check… I have a free table by the window at 7 pm. Could I have your name and phone number for the confirmation?

  3. Marek, 600 100 200. We’ll be bringing our dog — is that a problem?

  4. Not at all, dogs are very welcome here. All booked — Saturday 7 pm, 4 people, with a dog. I’ll send you an SMS confirmation. See you then!

  5. Reservation in the system · SMS confirmation sent

Sample conversation — an illustration of how the agent works

Who it is for

  • Clinics, medical centres and practices
  • Restaurants, hotels and catering companies
  • Beauty salons and service businesses
  • Customer service offices
  • Language schools and training companies
  • Businesses handling many phone calls
24/7
phone, chat and WhatsApp coverage
ElevenLabs
natural voice in phone calls

Problem

What is costing you the most today

Missed calls mean lost customers

A customer who can’t get through the first time usually calls a competitor.

Reception answers the same questions over and over

Opening hours, prices and directions take up time staff could spend on customers in person.

No one answers after hours

Enquiries from evenings and weekends wait until Monday or get lost.

How it works

Three steps to results

  1. Learns your business.It receives your price lists, menus, procedures, opening hours and answers to frequent questions.
  2. Answers on every channel.Phone with a natural voice (ElevenLabs), website chat, email and WhatsApp — one consistent service.
  3. Resolves the case or hands it over.It books an appointment or reservation in your system, or passes the case to a member of staff with a summary.

See how we run a project from analysis to deployment

What exactly we do

  • Phone calls in a natural voice (ElevenLabs)
  • Booking, rescheduling and cancelling appointments and reservations
  • SMS and email reminders
  • Answers about prices, menus, opening hours and directions
  • Deposit payment links
  • Handing the conversation to staff with a summary

Works with your systems

  • ElevenLabs (voice)
  • myDr and other medical systems
  • Booking systems and calendars
  • SMS gateways
  • WhatsApp
  • Payments and KSeF (Polish national e-invoicing system)

Portfolio

We have already done this for

All projects
  • AI chatbot
  • Healthcare
  • Patient registration

Patient registration without the front desk — AI books appointments at any time of day

Coblit's medical chatbot registers patients at a clinic in Gdańsk without the front desk: it collects data, runs an initial interview and books visits.

See the project
  • AI chatbot
  • WhatsApp
  • KSeF

Table bookings, events and catering without a phone call — AI serves restaurant guests 24/7

Coblit's AI chatbot serves guests of a Gdańsk restaurant: books tables, takes events and catering, sends a deposit link and a KSeF e-invoice.

See the project

Security

Your data stays with you

  • Can run on a private AI model — data never goes to ChatGPT, Gemini or Claude
  • Data stored in the EU, in line with GDPR
  • The agent introduces itself as AI and hands over to a human when needed (AI Act)

Cost

How much does AI Receptionist cost?

We deliver projects ranging from a few thousand PLN to systems worth around PLN 1 million. The price depends on the scope, the number of integrations and the code ownership model. We quote after the analysis, broken down into stages.

  • 01You can order the analysis and mock-ups as a separate first stage — and only then decide on the build
  • 02We build in stages: first the features that deliver the biggest savings
  • 03A licence or a transfer of copyright to the code — the model and price are agreed in the contract

FAQ

Frequently asked questions

Does the AI Receptionist handle phone calls?

Yes. It conducts voice calls in a natural voice thanks to its ElevenLabs integration, and besides the phone it handles website chat, email and WhatsApp.

Where is the AI Receptionist used?

Among others, in a medical clinic in Gdańsk (patient registration) and in a restaurant in Gdańsk (reservations, events, catering).

Does the customer know they’re talking to AI?

Yes. The agent introduces itself as an AI assistant, in line with the AI Act, and can transfer the conversation to a member of staff at any time.

Which systems does it connect to?

Calendars, booking systems, medical systems (e.g. myDr), SMS gateways, payments and KSeF — we integrate with what you already use.

How is it different from a regular chatbot?

A chatbot answers questions. The AI Receptionist also takes action — it books appointments, sends reminders and passes cases on.

See also

Let’s talk

Let’s see what AI Receptionist will change in your company

A 30-minute call with no sales pitch. We will tell you straight whether it pays off.

Hear how the AI Receptionist talks

Get in touch

Let’s talk!

Tell us what takes up most of your team’s time or what system you want to build. We will reply within 48 hours and suggest a 30-minute call.

office@coblit.com+48 602 444 299+48 600 242 170
Book a 30-min call