AI and automation · International recruitment · Multiple markets

Recruitment without the HR team — from the first message to a signed contract

Coblit's AI system runs recruitment without HR: it talks to candidates on WhatsApp, reads CVs and documents, and closes the contract with a SignSafe signature.

About the project

Client in the HR industry

We designed and delivered an AI system that takes over the entire candidate journey: it leads the conversation, collects data, analyses documents and completes the process with a signature — across many countries and languages.

The outcome at a glance

  • No manual handling of candidates
  • Less need for HR staff
  • A faster recruitment process
  • Organised candidate data
  • Handling a large number of applications

Project journey

From challenge to success

Problem

The recruitment process was manual, fragmented and expensive: communication with candidates was handled by hand, staff analysed documents, there was no consistent process and candidates were lost at the contact stage.

  • Manual communication with candidates
  • Documents analysed by staff
  • No consistent process
  • Candidates lost at the contact stage
  • No way to scale

Cost of the problem

Every day without a solution meant more manual work, slower service and missed opportunities.

  • High HR team costs
  • A slow recruitment process
  • Errors in documents
  • Lost candidates
  • Limited scalability

Solution

We designed and delivered an AI system that takes over the entire candidate journey: it leads the conversation, collects data, analyses documents and completes the process with a signature — across many countries and languages.

  • Recruitment chatbot that leads the conversation
  • Collecting data and documents
  • Parsing CVs, ID cards, passports and work permits
  • Conversation scenarios and client branding
  • Integrations with ATS, CRM and HR systems
  • Document signing in SignSafe

Business results

Recruitment has become a fully automated process.

  • No manual handling of candidates
  • Less need for HR staff
  • A faster recruitment process
  • Organised candidate data
  • Handling a large number of applications

Key value

What really makes the difference

Document signing within the process

  • Remote contract signing
  • Integration with SignSafe
  • The whole process in a single flow

Recruitment doesn't end with data — it ends with a signed document.

Omnichannel and conversation context

  • Website, forms, WhatsApp
  • Conversation started from a specific job ad
  • Conversation tailored to the role, e.g. plumber

Automatic document analysis

  • CVs in any format
  • Identity documents
  • Work permits
  • Data converted into a structured format

There is no need to check documents by hand.

International reach

  • Many languages
  • Many countries
  • Recruitment scaled globally

Summary

The project shows how AI can take over the entire recruitment process — from first contact to signed documents. This is not an ordinary chatbot but a system that replaces the operational recruitment process.

Who it’s for

Who this kind of solution helps most

We see similar challenges in many companies. If you recognise yourself in this list, this project shows what we can do for you too.

  • Temporary staffing agencies
  • Companies recruiting workers from abroad
  • Manufacturing and logistics companies with high turnover
  • Retail and restaurant chains
  • HR departments in large organisations
  • Construction and service companies recruiting skilled tradespeople

Why it works

5 reasons why this solution works

I want a similar solution
  1. Candidates in their own messaging app

    The conversation takes place on the website, in forms or on WhatsApp, so fewer people drop out at the contact stage.

  2. A scenario for a specific role

    The conversation starts from the job ad and adapts to the role, e.g. plumber, instead of a rigid form.

  3. Documents read automatically

    CVs, ID cards, passports and work permits reach the system as data, with no manual checking.

  4. From CV to signed contract

    A SignSafe signature completes the process in a single flow, without involving the HR team.

  5. Scale without growing HR

    Many countries, languages and a large number of applications are handled with less need for HR staff.

How we ran the project

From analysis to ongoing development — one partner at every stage

This is how we worked together on the Client in the HR industry project: from understanding the processes, through wireframes and architecture, to rollout and further development.

  1. Analysis and workshops with the client’s team

    We talk to the people who will use the system. We map out how processes work today, where time and money are being lost, and how they should work a year from now, once the company has grown.

    In this project
    • We analysed the whole process from a candidate's first contact to contract signing, across several countries and languages
    • We compiled the list of documents to verify: CV, ID card, passport, work permits
    What you gain

    We build what solves a real problem — not a list of features nobody will use.

  2. UX/UI mock-ups and prototype

    We design screens and user journeys in Figma and test a clickable prototype with future users before the first line of code is written.

    In this project
    • We designed dynamic conversation scenarios instead of forms, with the context of the job ad (e.g. plumber)
    • We matched the branding to the client's brand
    • Mock-ups and a clickable prototype prepared in Figma
    What you gain

    You see and test the solution at the outset — changes to a mock-up cost a fraction of changes to a finished system. You can order the analysis and mock-ups as a separate stage.

  3. Technology selection and architecture

    We choose technologies to match the goal, the budget and the systems already running in the company. We design the architecture, integrations and data security so that the system can grow together with the business.

    In this project
    • An AI conversational engine with document parsing and two-way integrations with ATS, CRM and HR systems
    • Contract signing via SignSafe within the same flow
    Technologies in this project
    • AI system / conversational engine
    • API integrations
    • SignSafe
    What you gain

    No costly rework a year later — the system is ready for more users, more data and new features.

  4. Building in stages

    We work in short stages and show a working version every few weeks. We launch the features that deliver the biggest savings first.

    In this project
    • Chatbot across many channels: website, forms, WhatsApp
    • Automatic analysis and structuring of documents
    What you gain

    You have constant visibility of progress, a say in the direction and see the first results sooner.

  5. Testing, deployment and training

    We test the system, migrate the data, launch it in the production environment and train the team in day-to-day use.

    In this project
    • We launched the system in many markets and many languages
    • The recruitment process ends with a signed contract without involving HR
    What you gain

    A smooth start without downtime — from day one the team knows how to work in the new system.

  6. Support and development after launch (SLA)

    After launch we monitor operation, respond to tickets under the SLA and extend the system with further features and automations.

    In this project
    • We add new scenarios and markets without rebuilding the system
    What you gain

    One partner from idea to ongoing development — you are never left alone with the system.

How we work with every client   Technologies we build with

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