Problem
Tourists had no single tool to help them explore: information about attractions was scattered, and promoting events was difficult.
- No central source of information
- Scattered materials
- Limited interaction with tourists
- Events hard to promote
Public sector and tourism · Local government and tourism · Poland
A digital guide to the region with no installation — map, audio and events in one place
Coblit built a PWA digital guide for the Busko-Zdrój municipality: interactive map, audio guide, events and regional cuisine — no installation needed.
About the project
Busko-Zdrój Municipality
We designed and delivered an interactive tourist app as a PWA — it runs in the browser, with no installation or login.
“Coblit created a modern tool that supports the promotion of the region and improves the visitor experience. Thanks to the app, we were able to bring information, events and multimedia together in one convenient solution available to tourists. The project was delivered very professionally and with great attention to the user experience. We recommend Coblit as a partner for public-sector and tourism projects.”
Translated from Polish
The outcome at a glance
- Organised communication with tourists
- A better visitor experience
- Effective event promotion
- A modern tool for promoting the region
Project journey
From challenge to success
Cost of the problem
Every day without a solution meant more manual work, slower service and missed opportunities.
- Lower tourist engagement
- Shorter stays in the region
- Untapped potential of local attractions
Solution
We designed and delivered an interactive tourist app as a PWA — it runs in the browser, with no installation or login.
- Interactive trail map
- Calendar of events and workshops
- Audio guide
- Descriptions of attractions
- Food section with regional recipes
Business results
After the rollout, the client had a working solution that took over work previously done by hand.
- Organised communication with tourists
- A better visitor experience
- Effective event promotion
- A modern tool for promoting the region
Who it’s for
Who this kind of solution helps most
We see similar challenges in many companies. If you recognise yourself in this list, this project shows what we can do for you too.
Municipalities and local authorities
Local tourism organisations
Spa towns and holiday resorts
Museums, open-air museums and cultural institutions
National parks and themed trails
Organisers of festivals and outdoor events
Why it works
5 reasons why this solution works
No installation or login
Tourists open the guide straight away in their phone's browser, so nothing puts them off at the start.
Everything in one place
The trail map, attraction descriptions, audio and regional cuisine replace scattered materials.
An audio guide on the phone
Visitors listen to the story at the attraction, replacing what used to be limited interaction with tourists.
Events where the tourists are
The calendar of events and workshops in the guide makes promotion easier for the municipality, which used to find it difficult.
Always up-to-date content
The municipality adds new attractions and events on an ongoing basis, so the guide stays current.
How we ran the project
From analysis to ongoing development — one partner at every stage
This is how we worked together on the Busko-Zdrój Municipality project: from understanding the processes, through wireframes and architecture, to rollout and further development.
Analysis and workshops with the client’s team
We talk to the people who will use the system. We map out how processes work today, where time and money are being lost, and how they should work a year from now, once the company has grown.
In this project- Together with the municipality, we analysed what information tourists need while sightseeing and how to promote events
What you gainWe build what solves a real problem — not a list of features nobody will use.
UX/UI mock-ups and prototype
We design screens and user journeys in Figma and test a clickable prototype with future users before the first line of code is written.
In this project- In Figma, we designed a guide with no login: map, attractions, audio, events, regional cuisine
What you gainYou see and test the solution at the outset — changes to a mock-up cost a fraction of changes to a finished system. You can order the analysis and mock-ups as a separate stage.
Technology selection and architecture
We choose technologies to match the goal, the budget and the systems already running in the company. We design the architecture, integrations and data security so that the system can grow together with the business.
In this project- We chose a PWA — it runs in the browser on any phone, with no installation
Technologies in this project- PWA
What you gainNo costly rework a year later — the system is ready for more users, more data and new features.
Building in stages
We work in short stages and show a working version every few weeks. We launch the features that deliver the biggest savings first.
In this project- Interactive trail map and attraction descriptions
- Audio guide, events calendar and food section
What you gainYou have constant visibility of progress, a say in the direction and see the first results sooner.
Testing, deployment and training
We test the system, migrate the data, launch it in the production environment and train the team in day-to-day use.
In this project- The region gained a modern tool for tourists, available instantly
What you gainA smooth start without downtime — from day one the team knows how to work in the new system.
Support and development after launch (SLA)
After launch we monitor operation, respond to tickets under the SLA and extend the system with further features and automations.
In this project- The municipality adds new attractions and events on an ongoing basis
What you gainOne partner from idea to ongoing development — you are never left alone with the system.
How we work with every client Technologies we build with
Services in this project
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